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What is Infrastructure Monitoring and Why is it Mission-Critical in the New Normal?


researchHQ’s Key Takeaways:

  • Infrastructure monitoring collects all data to give companies a complete picture of availability, performance and resource efficiency.
  • Benefits of infrastructure monitoring include greater efficiency and optimization, platform flexibility, reduced downtime, and insight into root problems.
  • Features to look out for in an infrastructure monitoring solution include an all-in-one platform, AI assistance, contextual information, root-cause analysis and cloud-native infrastructures.


IT infrastructure is the heart of your digital business and connects every area – physical and virtual servers, storage, databases, networks, cloud services. We’ve seen the IT infrastructure landscape evolve rapidly over the past few years. Today’s IT infrastructures combine on-premise data centers, servers, and mainframes with highly dynamic multi-cloud environments, with microservices running in containers, spanning multiple clouds and hybrid infrastructure. As IT infrastructure has become increasingly distributed and complex, organizations face the challenge of aligning business objectives and end-user experience with the availability and performance of the IT infrastructure. If you don’t have insight into the software and services that operate your business, you can’t efficiently run your business. This shift requires infrastructure monitoring to ensure all your components work together across applications, operating systems, storage, servers, virtualization, and more.

What is infrastructure monitoring?

Simply put, infrastructure monitoring is the oxygen to your infrastructure, collecting all the data for a complete picture of availability, performance, and resource efficiency. Why is this important and why do you need it? Let’s look at the world today. As businesses have, and continue to, change the way they work, they are relying on their applications and services as their only revenue stream. Performance is mission-critical to these organizations.

On the flip side, let’s look at the end-user. Millions of people across the world have put a massive strain on these organizations’ digital properties – from unemployment claims and small business loans to telehealth and grocery shopping – these applications and services are mission-critical for an individual as they’re needed for their quality of life. Dealing with an unstable website is stress that users don’t need, and definitely don’t want. A major case for infrastructure monitoring is being able to deal with these types of scenarios, proactively, which will prevent loss of time and money. Therefore, infrastructure monitoring is the essence of mission-critical and with it you’ll reap the following benefits:

  • The organization is fully efficient and optimized for business requirements and user experience.
  • Ensures platform is flexible and scalable to handle peaks by sending alerts to IT management. for unplanned downtime, resource saturation, network intrusion.
  • Minimizes downtime and increases efficiency.
  • Insight into the root cause and if the problem is caused by the app or the infrastructure.
  • Drill down into specific infrastructure component(s) at fault.

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Business Challenge:We've curated the most common business challenges Monitoring performance across IT infrastructure
Stage:We've split the research process into 3 tasks Explore Solutions

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